Dear OmniShaver Customer,

We've made countless cage/handle prototypes, trying different combinations of rounded surfaces all the way to rubber infused grips and in soapy or very slippery conditions, none of these prototypes could maintain the grip that our current cage handle provides. I know that some of the angles are a bit sharp, and if you look closely, you'll see that even the tip of the arrows are exposed to give more grip. All of these contours are purposely designed into the cage handle for maximum grip performance. We do have a Touch-Up OmniShaver that has a handle that might be a little bit more comfortable for you to hold. Here is a video for you to examine: https://www.youtube.com/watch?v=udJMXTU6qtE .The bottom line is that we thought when guys are shaving their heads in the shower or when legs are being shaved in soapy bath tubs, the OmniShaver needs to be controlled in those environments and that's what we've accomplished. We do have an extension handle that will fit on the OmniShaver you currently have but it won't be ready for another couple months. I hope this explains our designed decisions and I hope you'd give our new products a try.

Kindest Regards
John Harris
OmniShaver Inventor

Hi Naviathan,

Try these tips from this video https://www.youtube.com/watch?v=F19yDovMWhM as it may help give you a better experience using the OmniShaver.

Dear Kareem,

First let me apologize for your frustration with OmniShaver's performance. I'd like to respond to your concerns. 

The first is that in no place do we state 'OmniShaver should deliver a 2 minute shave'. We do state that it can deliver a much faster shave than any other shaver can deliver. Most people report reducing their shaving time by 75%, which equates to a one or two minute shave. Your 10 minute shave is not the norm. 

The second is that we only state OmniShaver should deliver twice the number of shaves that your normal shaver will deliver. Normal shavers typically have their blades replaced every week so promising that our shaver delivers 2 weeks worth of shaves is a realistic number to expect. You  stated that you received a month's worth of shaves and most would consider that to be a good value. 

Please take the time to review the following video because it has 4 tips that will help you achieve great performance from you OmniShaver: https://www.youtube.com/watch?v=F19yDovMWhM