I'd first like to apologize for your negative experience with OmniShaver.
I would like an opportunity to change your mind...cutting yourself can be avoided, and getting over two weeks of use should be something you can count on happening.
I need to be careful about how I make my recommendations because it might sound like I'm suggesting you did something wrong (which I don't believe you did). OmniShaver has a learning curve because it's like using no other shaver, so please allow me to share some advice that I think will be helpful...
#1-When making your back and forth shaving strokes, only make slight adjustments at the end of your strokes to move OmniShaver to new shaving locations. Exaggerated direction changes will often catch skin and cause nicks.
#2-Most other shavers require replacement blades after about a weeks worth of shaves, so getting over 2 weeks of use is usually considered by most to be a good value. Just so you are aware, we don't claim OmniShaver will stay sharp for ever. Below is what we write on our website and on IndieGoGo's Website about how long OmniShaver should last:
'Although individual experiences may vary, OmniShaver feels that if properly maintained and used, our shaver will provide at least twice the number of shaves other shavers or razors can provide.'
OmniShaver's blades are US made and are very high quality. No one can answer how long any manufacturer's blade edges will stay sharp because sharpness depends on many factors like thickness of hair, coarseness of hair, amount of hair, length of stubble being cut and lubrication being used...Having said all that I can confidently say that if OmniShaver's suggestions from its instruction sheet are followed, its blade edges will stay sharp longer than all other shavers. If OmniShaver's blades are tugging, or not shaving well after only a few shaves, then it's because not enough deliberate downward pressure is being applied, or it's because the blades are clogged with debris.
*Please look closely at your blades to see if they look like brand new. If cleaned well after each use your OmniShaver will look and function great. If there is a film on the blades or on the chrome shaving head, or if you can see any other shaving debris that hasn't been removed from your cleaning attempts, then the blades will not be able to self clean, self sharpen or shave well at all.
*Here is the MOST important OmniShaver use recommendation by far... if you still have your instruction sheet, please pay special attention to #4 because the lack of downward bi-directional stroking pressure is the main reason why sharp blades can feel dull and tug hair...In case you can't find these instructions, here are 2 short instructional videos that will explain how to get the best shaving results from your OmniShaver. Please try their recommendations and then get back to me with your results...I really want you to be an OmniShaver supporter :)
Recommendations for proper shaving techniques with your OmniShaver
Recommendations on how to get more use from your OmniShaver
*If you would like to return your products please email us at firstname.lastname@example.org